Bike shop?s and poor customer service!

I wonder how many cyclist have felt the same way as I do about entering a bike shop the feeling that they do not want you there or the view you as an other idiot that has not got a clue, well at least the impression that I get when walk into some of the bike shops. I remember when I was looking for my second road bike I went to Evans cycles as they let you have a quick ride for a one pound deposit taken of your credit card, I was greeted by a young girl that was no more than 4 years old or at least she had about that amount of knowledge about bikes, this was totally of putting she had to keep on asking a senor sales assistant if the bikes that I was interested in were in stock you would have thought she would have known or at least be able to use the shops computer to find out. The 2^nd bike shop I went to never had no time and thought I had only come there to waste there time at least that?s the impression I got. The third shop was more than helpful, I stood there talking to a friendly assistant that knew quite a lot about bikes they had in stock and asked me what I was going to use the bike for and went about explaining about the advantage of a stiff of bottom brackets, and what groupset would be best at the budget I had in mind etc. Guess from whom I brought my bike from ?Exactly? it called customer service.

Source: http://feedproxy.google.com/~r/Cyclingchatcouk/~3/BTNGaaiTIC4/

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